Terms and Conditions

  1. Acceptance of Terms: By accessing or using our website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.
  2. Use of Website: You may use our website for lawful purposes only. Prohibited activities include violating laws, infringing on intellectual property rights, and transmitting harmful code.
  3. Product Information: We strive to provide accurate and up-to-date product information. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions.
  4. Order Acceptance: Your order constitutes an offer to purchase goods. We reserve the right to accept or decline orders at our discretion.
  5. Payment: Payment is required at the time of order placement. We accept various payment methods, including credit/debit cards and online payment gateways.
  6. Shipping: We endeavor to ship orders promptly. Shipping times may vary depending on your location and product availability.
  7. Returns and Exchanges: We accept returns and exchanges within a specified timeframe. Please refer to our Returns Policy for detailed instructions.
  8. Intellectual Property: All content on our website, including text, graphics, logos, and images, is the property of Pet Planet and is protected by copyright laws.
  9. Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
  10. Indemnification: You agree to indemnify and hold harmless Pet Planet and its affiliates from any claims, damages, or expenses arising from your use of our website or violation of these Terms and Conditions.
  11. Changes to Terms: We reserve the right to modify or replace these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
  12. Contact Us: If you have any questions or concerns about our Terms and Conditions, please contact us at [email protected].